PRIVACY POLICY
YOUR PRIVACY
Chris Tweedie / Chris Tweedie Music is committed to protecting personal information and the privacy of both our customers and website users. We will not disclose information about our customers to third parties.
When you visit our website and use our services you trust us with personal information. We take your privacy very seriously. This privacy policy explains in the clearest way possible what information we collect, what we do with it and what rights you have in relation to it.
THE INFORMATION WE COLLECT
Personal Information You Disclose To Us
In brief: We collect personal information that you disclose to us.
We collect personal information that you voluntarily provide to us when either you wish to order goods from the website or communicate to us in the Contact Us section of the website.
The data we collect will include; (i) your name, (ii) email details, and (iii) contact telephone number, and may, if your purchase goods from the website also include (iv) your address (for the delivery of goods you ordered) and (v) payment details (such as debit or credit card details) for making payment for the goods.
All personal information you provide must be true, complete and accurate and you must notify us of any changes to such personal information.
Information Automatically Collected
In brief: Some information is collected automatically when you visit the website such as IP address and / or browser and devise characteristics.
We automatically collect certain information when you visit, use or navigate our website. The information does not reveal your specific identity (your name or contact information) but may include information about the type of device your used to access the website and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, location and information about how and when you use our website.
Like Many businesses we also collect information through cookies and similar technologies (such as web beacons and pixels).
HOW LONG WE KEEP YOUR INFORMATION
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.
No purpose in this policy will require us to keep your information for more than 2 years. When we have no ongoing legitimate business need to process your personal information we will either delete it or anonymise it. If this is not possible (for example due to storage in archived back-up files), then we will securely store such data and isolate it from processing until deleting it is possible.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In brief: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfil business obligations.
We may process or share data on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you we may process your personal information to fulfil the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, a court order or legal process.
Vital Interests: We disclose your information where we believe it is necessary to investigate, prevent or take legal action regarding potential violations of terms and conditions, suspected fraud, suspected breach of copyright, situations involving potential threats to the safety of any person, situations involving illegal activities or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
Third Party Advertisers: We may use third-party advertising companies or agents to serve adverts when your visit the website. These companies may use information about your visits to our Website and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Affiliates: We share your information with our affiliates, in which case those affiliates will honour this privacy policy. Affiliates may include a future parent company and / or subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
Other Users: When you share personal information or otherwise interact with public areas of the website, such personal information may be viewed by all users and may be publicly distributed outside of the website in perpetuity. If you interact with other users of our website and register through a social network (for example Facebook), your contacts on the social network will see your name, profile photo and descriptions of your activity.
Please note: We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third parties from which you may have linked from the Chris Tweedie Music website, for example, where we have links to third party websites (such as recording studios).
CONTROLS FOR DO NOT TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard online tacking is adopted that we must follow in future we will update you via a revised version of this privacy policy on the privacy policy section of our website.
COMMUNICATION & MARKETING
If you have made a purchase from our store, pre-ordered a new release or partaken in any of our services, we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.
If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by either; messaging us in the Contact Us section of the website or click on the “unsubscribe” link in any email communications which we might send you.
COOKIES
GENERAL INFORMATION ABOUT OUR COOKIE POLICY
A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.
A cookie is a small file typically consisting of a string of letters and numbers that is sent by our web server to your web browser (e.g. Chrome or Edge), and is then stored by the browser. Each time the browser requests a page from the server, it sends this small file back to the server so that the server can distinguish and track users as they navigate different pages on a website and improve the experience for returning users.
Cookies can be either ‘session cookies ‘or ‘persistent cookies’. A session cookie will expire, be deleted, at the end of the user session, when you close your web browser. A persistent cookie will be stored by the browser and will remain valid until a set expiry date (unless you go in and manually delete it before the expiry date).
HOW WE USE COOKIES
We may use cookies for the following purposes:
To recognise your device when you visit our websites;
To log on and register on our websites:
To improve our websites’ usability;
To analyse the use of our websites;
To link to email marketing campaigns;
To improve the security of our websites; and
For the general administration of our websites.
COOKIES ON OUR WEBSITE
We use both session cookies and persistent cookies on this website. Session cookies are those that delete themselves when you leave the site. Persistent cookies are those that have an expiry date after you first visit our website.
Most cookies we use are persistent cookies to give you a better experience and service, as well as making it more secure.
THIRD-PARTY REQUESTS
These are request that are made from a user to an external service. Despite the fact that these requests don’t set any cookies, they can still transfer privacy information to third parties.
ANALYTICS COOKIES
Analytics Performance Cookies - This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Advertising Cookies - These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. For example we use 3rd party companies such as Criteo to provide you with more personalised adverts when visiting other websites.
MANAGING AND BLOCKING COOKIES
You can block some or all cookies by activating the setting on your browser. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites. This may impair your ability to fully utilise our websites.
More information about cookies can be found on the website http://www.aboutcookies.org. This also gives details on how to delete cookies from your device. For information on how to do this on your smart mobile phone or tablet browser, please consult your device’s manual, or manufacturer.
More information can be found here: http://docs.businesscatalyst.com/reference/misc/bc-cookies.html.
YOUR CONSENT
By clicking “CLOSE” / “X” on the cookie banner, you agree to the placement of cookies on your device, unless you actively block them. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be, in fact you might not be able to access any or all of the website. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings.
SITE STATISTICS
We may collect aggregate, anonymised statistics about the number of visitors to this website, it’s content or number of purchases made. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. christweedie.co.uk uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.
TRANSFER OF INFORMATION
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
DISCLOSURE OF INFORMATION
We will only disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of christweedie.co.uk, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. If required by one of our affiliates we will always ask your permission before disclosing any of your personal information.
THIRD-PARTY SITES
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
